Return & Replacement Policy

At Mothersense, we stand behind the quality of our products and services. If an item arrives damaged or defective, we will make it right.

Reporting Damaged or Defective Items

• Please notify us within 14 days of delivery if your order arrives damaged or defective.

• To help us resolve the issue quickly, include your order number and photos of the damage when you contact us.

Resolution Options

Once we review your claim, we will provide one of the following at no cost to you:

• Replacement of the damaged item(s), if available

• Full refund to your original payment method

Exclusions

This policy applies only to products that are damaged or defective upon delivery. Normal wear and tear, misuse, or damage occurring after receipt is not covered.

How to Contact Us

To initiate a return or replacement, please reach out to us at:
📧 [contact@mothersense.shop]

We aim to process all claims within 3–5 business days to ensure a fast resolution.

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👉 Do you want me to make two versions of this—one B2B (consulting/professional services, e.g. damaged reports or deliverables) and one B2C (for your supplement/e-commerce customers)—so you can drop them right into each website?